Ans: DBB provides an individual logistics solution for almost everything. Depending on your goods, our team suggests the best freight solution.
What is the minimum weight for Air cargo?
Ans: The minimum weight we recommend is 25 kg, less than that we recommend to be delivered by courier mode.
What is Air cargo limit?
Ans: There is no limit. We can ship from pin to a plane.
How quickly can my shipment be delivered?
Ans: The delivery of your shipment depend on your requirements. DBB can customize a solution that can meet your specific needs.
How do I check the status of my shipment?
Ans: Orders may be tracked from the DBB website under ‘Track my order ‘box on the side panel.
Whom should I contact if I have any query related to my shipment?
What are dangerous goods, what items are considered as hazardous?
Dangerous goods are all loads, which under certain circumstances of transportation or storage may harm the environment, people and/or property; may cause explosion or fire, damage vehicles, buildings and/or constructions, as well as cause death, injury, poisoning, burns or diseases of people, animals and/or birds.
Dangerous goods classification:
- Class 1: Explosives
- Class 2: Gases
- Class 3: Flammable liquids
- Class 4: Flammable solids or substances
- Class 5: Oxidizers
- Class 6: Toxic or infectious substances
- Class 7: Radioactive substances
- Class 8: Corrosive substances
- Class 9: Dangerous substances and materials
Is it necessary to insure my cargo?
Ans: Cargo insurance is not mandatory but we highly recommend it as it covers all the damage of the goods in any instance.
How can I make payment?
Ans: We accept cheque and bank transfer.
What documentation is required for export of goods?
Ans: Basically it requires a KYC( Know Your Customer ) Invoice, Packing list, SDF & Drawback Annexures , AWB or B/L instructions and other specific documentation as specified by customs, or as required by the other government agencies based on the commodity we are exporting.
What documentation is required for import of goods?
Ans: Basically it requires a KYC( Know Your Customer ) AWB or B/L Invoice, Packing list and other specific documentation as specified by destination customs, or as required by the other government agencies based on the commodity we are importing.
What is Airway bill and B/L ?
Ans: Airway bill and BL is an assigned number specific to the shipment by Airlines or Sea line which is used to make bookings, check status of delivery and current position of shipment.
What is custom clearance?
Ans: Custom clearance involves submission of required documents to facilitate import and export of goods into a country, representing the client during custom examination, assessment, payment of duty, delivery of Cargo after clearance along with the documents.
Please feel free to contact us with any comment, questions, or concerns you may have.